Return and Refund Policy

Returns, Refunds & Exchanges

We want you to be happy with your purchase. If something isn't quite right, here's how returns, refunds, and exchanges work for orders shipped to Australia.

Important Information:

  • Return Window: 30 days from the delivery date

  • Restocking Fee: None

  • Refund Timeline: Processed within 7 days after we receive your return

  • Return Shipping Costs: The customer is responsible for return postage

This policy is subject to our Terms of Service .

How to Return an Item

Step 1 – Contact Us
Please email support@millermelbourne.comwith your order number and the reason for the return.
Returns without prior approval will not be processed.

Step 2 – Follow Our Instructions
Once your return is approved, we will provide you with the required return address and shipping instructions.

Step 3 – Package Carefully
Please ensure the item is securely packaged to prevent damage during transit.

Note:
Return shipping costs are the responsibility of the customer.